Hypernode Status

All Systems Operational

Hypernode Platform Operational

Hypernode Servers Operational

Hypernode Toolset / API / Control Panel Operational

Hipex Platform Operational

Hipex Servers Operational

Hipex Toolset / API / Service Dashboard Operational

General Announcements Operational

Third-Party Service Providers Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 19, 2024

No incidents reported today.

Sep 18, 2024

No incidents reported.

Sep 17, 2024

No incidents reported.

Sep 16, 2024

No incidents reported.

Sep 15, 2024

No incidents reported.

Sep 14, 2024

No incidents reported.

Sep 13, 2024

No incidents reported.

Sep 12, 2024

No incidents reported.

Sep 11, 2024

No incidents reported.

Sep 10, 2024

DNS Maintenance issues

Resolved - After extensive research and testing, we learned that our DNS provider performed maintenance this morning too, at the same time as our internal maintenance. During this maintenance they shut-off a DNS server that had been decommissioned 4 weeks ago. In preparation of this, we had changed our DNS settings 4 weeks ago to indicate that this old server should not longer be used.

Unfortunately, it seems that certain servers from these ISP's are not respecting the 1 day validity (TTL / Time-to-live) on these DNS records, and were still contacting this old server, even though we indicated not to use those servers anymore 4 weeks ago.

We worked with our DNS provider and the decommissioned server has been restored for now. We are working on contacting the ISP's that are not following the internet standards for DNS TTL, in order to prevent this issue from returning at a later date.
Sep 10, 15:22 CEST

Monitoring - This morning we performed maintenance on our internal infrastructure, in preparation for a future migration.
Shortly afterwards our support team started receiving a large amount of error reports related to DNS, and we performed a rollback at 10:38 this morning.
Throughout the rest of the day we still received evidence that a small amount of visitors, with specific internet providers, were having problems resolving certain DNS records.
Sep 10, 12:47 CEST

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

DNS Server Maintenance

Completed - The scheduled maintenance has been completed.
Sep 5, 01:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 00:30 CEST

Scheduled - We are performing maintenance on one of the DNS servers hosting hypernode.io. During this maintenance, some services may experience a slight delay in name resolution, or reduced performance. We don't expect any actual downtime.
Sep 2, 13:39 CEST